Our Service Management for Healthcare
FATRA Group works as an outsourcing management partner for a full range of equipment, offering services to hospitals, public and private health and social care facilities. It is a WEST AFRICAN leader in the sector. Its integrated offer aims to reward effectiveness, quality and innovation and to provide the healthcare system with significant cost savings. FATRA Group’s experience over many years at a national and international level, its global reach and its presence in over 1,000 healthcare facilities make it a qualified partner, capable of supporting the growth and development process of the health and social care system.
The services and solutions offered are centrally managed to make spending on technology in social and healthcare facilities more efficient and better-focused, offering integrated management of technologies that aims to improve the quality of the health and social care services provided to citizens and, in particular, to have a positive impact on the citizens’ expectations for their health and their lifestyles.
The services offered by FATRA Group include management of all medical devices, from the simplest to the most complex, Finally, the Group offers IT services and products as well as the design, installation, testing and management of medical IT systems and solutions, and their integration with administrative systems, in hospital and health and social care settings.
More About What We Do
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Supply and Distribution of all Kinds of Medical Equipments
We are committed to providing the best quality, in-time delivery and a very happy experience to our customers. No surprises on why we are growing at such an impressive rate!.
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Corrective Maintenance
Upon call in case of the biomedical equipment's malfunction to restore the correct functioning of the biomedical device, thereby guaranteeing a service performance in terms of downtime for different types of biomedical equipments.We also provide training and optimise the provision of additional spare parts.
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Preventive Maintenance
Checks and calibration carried out following specific benchmark operating protocols compliant with manufacturer instruction and local and international standards. The operations are scheduled in groups of the same type of equipment, based on their location and availability.
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Electrical Safety Checks
Checking that the equipment's safety requirements are maintained over time, particularly in relation to connecting them to the electrical power network. Safety checks make part of the scheduled maintenance operations. Carrying out practical tests to check the quality of the service provided, with subsequent adjustments and calibration.
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Inventory
Counting, labeling, classification and subsequent updating of the inventory. General archive of user manuals.
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Acceptance Testing
Technical, administrative and performance-related procedures carried out to comply with regulations in the relevant countries. Measuring of initial values and parameters for electrical safety and subsequent monitoring of the equipment. Acceptance testing is the only suitable mean to guarantee the safe introduction of a new device in a health and social care facility.
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Corrective Testing
Upon call in case of the biomedical equipment’s malfunction to restore the correct functioning of the biomedical device, thereby guaranteeing a service performance in terms of downtime. Different types of contracts with the main manufacturers of biomedical equipment and devices guarantee where necessary, an ongoing support system, training and optimise the provision of additional spare parts.
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Preventive Testing
Checks and calibration carried out following specific benchmark operating protocols compliant with manufacturer instruction and local and international standards. The operations are scheduled in groups of the same type of equipment, based on their location and availability.
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Computerised Service Management
All activities related to clinical engineering services are recorded on the Group’s own IT platform..
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Training and Consultancy
Training courses for doctors, technicians and nursing staff regarding the correct and safe use of biomedical equipment.Support for accreditation of healthcare facilities and certification of services or departme.Planning of technology investments in medical equipment and devices, drafting upgrade, integration and development plans.